1. Overview
AQUILUX TECHNOLOGIES PRIVATE LIMITED ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://aquiluxsmart.com/ or purchase our smart home products.
By using our Site, you consent to the practices described in this policy.
2. Information We Collect
A. Personal Information You Provide:
Name, email address, phone number (9744777903)
Billing and shipping address (including your full address as provided)
Payment details (processed by third-party gateways; we do not store full card details)
Order history and product preferences
B. Automatically Collected Information:
IP address, browser type, device identifiers
Pages visited, time spent on Site, referral source
Cookies and similar tracking technologies (see Section 7)
C. Smart Home Integration Data:
If you connect our products to HomeKit, Alexa, Google Home, Matter, or SmartThings, we may receive device status, settings, and usage patterns solely to enable functionality. We do not sell this data.
3. How We Use Your Information
We use your information to:
Process and fulfill your orders (including shipping to your Kerala address).
Communicate order updates, returns, and customer support (via email/phone).
Improve our website, products, and customer experience.
Comply with legal obligations (tax records, fraud prevention).
Send promotional emails only if you opt in (you can unsubscribe anytime).
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data with:
Service providers: Shipping carriers, payment gateways, email platforms (strictly for order fulfillment).
Legal authorities: If required by Indian law or to protect our rights.
Business transfers: In case of merger or acquisition, you will be notified.
5. Data Security
We implement reasonable security measures including SSL encryption, firewalls, and restricted access to personal data. However, no internet transmission is 100% secure. You share information at your own risk.
6. Your Rights (Under Indian IT Act & DPDPA 2023)
You have the right to:
Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Request deletion of your data (subject to legal retention needs).
Withdraw consent for marketing communications.
To exercise these rights, contact us at aquiluxtechnologies369@gmail.com.
7. Cookies
We use essential cookies for cart and checkout functionality. You may disable cookies in your browser, but some Site features may not work properly.
8. Third-Party Links
Our Site may link to Amazon, Google, Apple, or other smart home platforms. We are not responsible for their privacy practices. Please review their policies separately.
9. Children's Privacy
Our products and Site are not intended for children under 18. We do not knowingly collect data from minors.
10. Changes to This Privacy Policy
We may update this policy occasionally. The "Last Updated" date at the top indicates when changes were made. Continued use of the Site means you accept the revised policy.
11. Grievance Officer (as per Indian IT Rules 2011)
Name: Proprietor / Compliance Officer
Address: Kuruppan Veettil Amarambalam, South Po Amarambalam, South Nilambur Malappuram, Kerala – 679339
Email: aquiluxtechnologies369@gmail.com
Phone: 9744777903
Response time: Within 48 hours (business days).
12. Contact Us
For any privacy-related concerns or to report a data breach:
Email: aquiluxtechnologies369@gmail.com
Call: 9744777903
Write to the above physical address.